[SOLVED] Can't Sign Out of Apple ID on iPhone 2023

by Sophie Green   Updated on 2022-12-17 / Update for  Apple ID

I'm trying to sign out Apple ID but the Sign Out button in Settings is greyed out. Why can't I sign out of Apple ID? What can I do?"

When you remove your Apple ID from your iPhone or iPad, there are situations that can cause you can't sign out of Apple ID. This guide tells you those reasons. It also shows what you can do to successfully log-out from iCloud on your iPhone so that your phone can be given away to someone or use another account.

Part 1. Why Can't I Sign Out of My Apple ID

There are some reasons that are possible to most users who can't sign out of Apple ID on their devices. Here we list some common issues.

  • Apple ID profile is greyed out in Settings
  • The Sign Out button is greyed out and there is a text "Sign-out is not available due to restrictions".
  • When you click "sign out", the spinning symbol appears to indicate that it's working, but it never stops.
  • Tap on "sign out" and get the error message "you can't sign out your Apple ID because your phone is being restored".
  • Verification Failed - There was an error connecting to iCloud.
  • Cannot sign out because Apple ID password is forgotten.
  • There is some network problems.

Part 2. How to Fix Can't Sign Out of Apple ID on iPhone

Now that you know why can't I sign out of my Apple ID on my iPhone, you will probably want to find out how you can resolve this issue on your phone. Luckily, there are several methods to get around the issue as below.

1. Force Restart Your iPhone

The first thing you can do is to force reboot your iPhone. A force restart could fix many small iOS glitch that may lead you cannot sign out of Apple ID.

  • iPhone 8 and later models: Press and release the Volume Up button and then the Volume Down button. Press and hold down the Side button.
  • iPhone 7/7 Plus: Press and hold down the Volume Down and Power buttons at the same time.
  • iPhone 6s and older ones: Press and hold down the Sleep and Home buttons at the same time.

    can't sign out of apple id on iphone - force restart

Related reading: How to force restart your iPad.

2. Turn on Cellular Data

If there is an issue with your Wi-Fi network, enable cellular data and use it to sign out of your Apple ID on your iPhone.

  • Open the Settings app on your iPhone.
  • Tap on Cellular and turn on the toggle.

    can't sign out of apple id - use cellular data

3. Check iCloud Backup Settings

Sometimes, when you tap on the Sign Out button, you may get an error message that says "You can't sign out your Apple ID because your phone is being restored". If your iCloud backup is being restored, you need to either cancel it or let it fully restore.

  • Go to Settings > [name banner at top] > iCloud > iCloud Backup on your iPhone. Cancel or wait for it to restore your apps.

    why can't i sign out of my apple id on my ipad

4. Turn off Screen Time Restrictions

If you set a screen time or restriction passcode on your iPhone, it can sometimes disable the ability to sign out Apple ID from your iPhone. Turn off the restriction will fix it. Head to Settings > Screen Time > Content & Privacy Restrictions and disable the option at the top.

why can't i sign out of my apple id on my iphone - turn off screen time restriction

5. Reset Network Settings

It might be the network problems that stop your from signing out of iCloud. It is worth clearing your network settings to see if that helps your iPhone connect to the Apple servers and log you out from your Apple ID.

  • Head to Settings > General > Transfer or Reset iPhone.
  • Tap on the Reset > Reset Network Settings option.

    cant sign out of apple id on iphone - reset network settings

6. Factory Reset Your Device

You can remove all settings, data and accounts from your iPhone by factory reset. Unlike reset network settings, it will wipe all data from your iPhone. If you cant sign out of Apple ID, erase all contents and settings from your iPhone to fix the issue.

  • Go to Settings > General > Transfer or Reset iPhone.
  • Tap on the Erase All Content and Settings option to factory reset your device.

    cant sign out of apple id on ipad
  • After factory reset, your iPhone will restart, and use the same or another Apple ID to activate your iPhone while setting up.

Part 3. All Failed? Remove Apple ID on iPhone with 4uKey

Still cant sign out of Apple ID? Forgot the Apple ID password? If nothing worked above, you can try using a third-party software that helps remove Apple ID from iPhone or iPad. The software is called Tenorshare 4uKey. You do not need to enter the login credentials as it can get rid of sign-out page without them.

The following is how you use 4uKey to fix cant sign out of Apple ID issue. All iPhones and iPads are supported.

  • Download, install, and launch 4uKey on your computer. Click on Unlock Apple ID.

    fix can't sign out of apple id on iphone with 4ukey
  • Connect your iPhone to your computer via a USB cable. Click on Start Remove to start removing Apple ID from your iPhone.

    can't sign out of apple id fixed by 4uKey
  • If Find My iPhone is turned off, or you can disable it before start, just wait to program to remove the Apple ID.

    cant log out of apple id fix 4ukey
  • If Find My iPhone is still enabled, do not worry. Go on and make sure you have a screen passcode and Two-Factor Authentication.
  • Then download the firmware package. (Your iPhone will be updated to the latest iOS system after removal.)

    cant log out of apple id fix 4ukey
  • After download the firmware, click on Start Remove to begin removing the Apple ID.

    can't sign out of apple id fixed by 4uKey
  • Let the program complete the process, which may take a few minutes. Then in the setting up page, use hte screen passcode to activate your iPhone.

    can't sign out of apple id fixed by 4uKey

That is all. You have successfully logged out Apple ID from your iPhone.

FAQs on Signing out of Apple ID

Besides "can't sign out of Apple ID" on iPhone or iPad, if you have any questions regarding the whole Apple ID removal process, the following will give you answers.

1. What happens if you sign out of Apple ID?

If you sign out of your Apple ID, your Apple account no longer remains associated with your device. All the iCloud data will be removed. App Store, iMessages, and other features releated to Apple ID will be not available, either.

2. Will signing out of Apple ID delete everything?

Signing out of your Apple ID will not delete anything on your device storage. But all your iCloud data will be removed from your iPhoen or iPad.

3. Why Can't I Sign out of My Apple ID?

There are various reasons why you cannot sign out of Apple ID on your device. It can be a software glitch, iCloud backup being restored or any connection problems. We have explain and give solutions in the above content.

Conclusion

If you can't sign out of Apple ID on iPhone or iPad, you cannot sign into another account or give away your phone to someone. With the methods above, though, you can sign out Apple ID successfully. The ultimate way is Tenorshare 4uKey to remove Apple ID without password.

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