Guide

[User Guide] How to Recover Lost Data on Android

Tenorshare UltData for Android Data Recovery is the perfect software to help you recover deleted or lost data, including contacts, messages, call history, videos, audio and documents from any Android devices, like Samsung, Motorola, HTC, Google Nexus, LG, Sony, etc. Below is the user guide on how to recover lost data from Android with this program. To get started, download Tenorshare UltData for Android Data Recovery and install it on your PC. Then follow the guide below to recover deleted files from android.

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Step 1. Connect Your Android Device

Launch UltData for Android Data Recovery, you will get the interface like below. Select the feature "Recover Lost Data".

ultdata for android recover lost data feature

Then connect your Android device via the OEM USB cable.

connect android device alert by ultdata for android

Step 2. Enable USB Debugging

Please make sure you have enabled USB debugging on your Android phone, here is how to do: Open Settings > Switch USB option to 'Transferring files' > Go back to Setting, search 'Build' > Scroll to the bottom to find 'Build Number' and tap it 7 times

ultdata for android tells how to enable usb debugging settings

Note: There are two buttons on the bottom. Tap it if you fail to enable USB debugging or connect to the device. Then, follow the on-screen instruction.

ultdata for android instructs enable usb debugging

After enabling the USB debugging, you need to allow the authorization on your device. Just click "OK" when a window pops up on your device's screen. If the window doesn’t appear, please click “Show Again” on the program.

ultdata for android asks to allow the authorization

Step 3. Start Scanning

When your device is connected, you will see the screen as follows. Please select the file types you want to recover, then click "Start" to scan your device.

choose file types from ultdata for android

Now, the program starts to obtain info of your device, and then install Connector app on your device to ask access permissons for contacts, messages, call history, etc. The Connector app is totally safe and free to install. Please click "Allow" on your device.

Note: This aims to better find more lost information with privacy protection. And don't operate your phone during the process of recovery.

allow access permissons on yhour device

Step 4. Preview And Recover Lost Data on Android Phone

After scanning, you can view all the files displayed by list and select any type of file to preview and restore.

preview lost android files by ultdata for android

Tick the file you want to restore. Click the "recover" button to save the lost files in your PC. For photo, video and document files, they will be saved in the original file format; for contacts, SMS and call records, they will be saved in. TXT,. XML,. XLS files.

recover lost data successfully with ultdata for android

Note: If it fails to scan any data, it's suggested to download the old version of UltData - Android Data Recovery to scan again.

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