Home >> Support Center

Support Center

Order FAQ

Get answers about order FAQ here.

Guide & Tech FAQ

Check specific tenorshare products user guide here.

Retrieve Registration Code

Recover your registration code right away

Hot Order FAQs

Get your questions answered within 3 minutes! (90% of customers find their answers in our Quick FAQs)

iPhone Scanning FAQ
Initiate drive failed FAQ
How to Reach our Technical Support

If you have any technical questions in the process of using Tenorshare products, please be free to contact us. We will be very glad to help you. Usually you will have an answer within 24 hours in working days.

Please submit the following information in your e-mail:
1. Which operating system do you run?
2. Where and when have you purchased our software?
3. What is the number of your Order ID?
4. Did you receive an error message? If yes what exactly does it read?
5. Can the problem be duplicated?
6. If possbile, attach a screenshot.
>> Click here to contact us via Email!
Download Center Resource Center
About Us

Tenorshare, Inc. is a world pioneer software developer of PC/Mac utility technologies and applications. Tenorshare is now widely recognized as a leading company concentrating on iPhone software, data recovery software, password recovery software, Windows system software.

Learn More
Hot Products
New Articles
How to Retrieve iPhone Deleted Files

Guide to recover photos, SMS, notes, call history and other files from iPhone 6+/6/5s/5/4s/4/3GS.

How to Recover lost Android Phone Data

Recover deleted photos, contacts, messages, pdf and more from Android Mobile Phone/Tablets.

Copyright © 2007-2015 Tenorshare Co.,Ltd. All Rights Reserved.