Contacts Disappeared on iPhone XS/XS Max/XR, How to Restore

Contacts are an important part of your personal and professional data as they help you get in touch with the people who are important to you. If you lost contacts on iPhone, you can't reach out to these contacts unless you have their data stored somewhere else. iPhone contacts disappeared is a big issue and even the users of the latest iPhone models that include iPhone XS/XS Max/XR face this issue.

Fortunately, though, there are some ways using which you can restore the lost contacts on your iPhone XS or any other model for that matter. While some of these methods are very basic, others are a bit advanced but they all help you to restore your deleted contacts. Let's check out the available methods to restore iPhone deleted contacts:

Part 1. Simple Fixes to Get Disappeared iPhone Contacts Back

These are the most basic methods that you can apply to bring back the disappeared contacts on your iPhone XS Max or any other variant for that matter. These do not require you to install any app on your device and can be done using the default options on the device.

Fix 1. Force Restart Your iPhone

The first thing you will want to do when you find your contacts missing is force restart your iPhone. Sometimes the contacts may have not properly loaded and so you don't see anything in the contacts list on your device. Force restarting your iPhone fixes the issue for you.

Press and release the 'Volume Up' button quickly. Do the same with 'Volume Down' button. Hold power button until Apple logo does not appear on the screen.

force reboot iphone 8/X

Fix 2. Sign Out of iCloud and Sign Back In

It could be that iCloud did not sync your contacts properly when you logged-in to your iCloud account from your iPhone. To resolve the issue, what you can do is sign out of the iCloud account and sign back in on your device.

sign out of icloud

On your iPhone XR or any other model for that matter, open the Settings app and tap on your name. Then, tap on the option that says Sign Out and you will be logged-out of your iCloud account. Then, log back in using your login credentials.

Fix 3. Turn Contacts On and Off in iCloud

Sometimes toggling the contacts option in your iCloud settings does the trick and gets all the disappeared contacts back on your device. It's easy to do that and the following shows how to do it.

turn off and on contacts in icloud

On your iPhone, open the Settings app and tap on your name. Tap on the option that says iCloud and turn the toggle for Contacts to the OFF position. Wait for about half a minute and then turn the toggle back to the ON position.

Fix 4. Choose All on My iPhone from Contacts Groups Settings

If you find only some of your iPhone contacts missing and not all of them, it could be that the contacts not shown in the list are turned off by the Contacts app. The app lets you select what contacts you wish to see and maybe the option that shows all the contacts is not enabled. The following shows how to fix the option and enable all the contacts.


Open the Contacts app on your iPhone and tap on Groups at the top-left corner. Select All iPhone on the following screen and all the contacts you have ever saved on your iPhone will be displayed in the contacts list.

Part 2. How Restore Lost Contacts on iPhone XS/XS Max/XR

If the above methods didn't help you bring your disappeared contacts back on your device, you have apparently deleted the contacts and there is no way you can bring them back - unless you use a third-party app to do it.

Meet Tenorshare UltData, a software that allows you to recover many types of data including contacts on iOS devices. With this software, you can recover your lost contacts and many other file formats on your iPhone without much hassle. You only need to click on a few options and the lost content will be back on your device.

Method 1. Recover Lost Contacts on iPhone without Backup

If you don't have access to a backup of your iPhone, you can use this method to recover your contacts as this doesn't require you to load a backup.

  • Plug-in your iPhone to your computer and launch the software. Click on Recover from iOS Device in the software. Choose Contacts on the following screen and click on Start Scan.

    start scan
  • Preview your contacts, click on the ones you want to restore, and hit Recover. The selected contacts will be restored on your iPhone XS Max or any other device you may be using.

    preview contacts ios

Method 2. Selectively Restore Contacts on iPhone from iTunes Backup

In case an iTunes backup is available, you can extract your contacts from it and restore them on your device. The following shows how to do it.

  • Launch the software on your computer and click on Recover from iTunes Backup File. Choose a backup and click on Start Scan.

    select itunes backup
  • Select the contacts you want to recover and click on Recover. Your selected contacts will be recovered from your iTunes backup file.

    preview contacts itunes

Method 3. Recover Missing iPhone Contacts from iCloud Backup without Resetting

If you have your contacts stored in an iCloud backup file, you can extract your contacts from it without having to restore your iPhone. The below shows how to do it.

  • Open the software and click on Recover from iCloud Backup File. Sign-in to your iCloud account.

    sign in icloud
  • Select an iCloud backup and click on Next.

    choose backup file
  • Tickmark Contacts on the following screen and click on Next.

    select data type
  • Preview your contacts, choose the ones you want to recover, and hit Recover. The selected contacts will be extracted and downloaded from your iCloud backup file.

    preview contacts icloud


There could be several reasons as to why you lost contacts on iPhone but the methods we have given above should help you bring your lost contacts back on your iOS devices. If you don't want the hassle of resetting the device, UltData is what you should be using.

  Updated on 2019-12-30 / Update for  iPhone XS

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