PDNob App Automatic Renewal Service Agreement

I. Preconditions for Using the Service

1.Before activating or using this Service, you shall carefully read and fully understand all terms of this Agreement, especially those highlighted in bold or other special formats (such as limitation of liability, disclaimer clauses, dispute resolution, etc.). By clicking to agree, activating the Service, or performing any related payment operation, you shall be deemed to have read, understood, and fully accepted all contents of this Agreement, and have entered into an agreement with us.

2.If you are a minor under the age of 18, you shall read this Agreement under the accompaniment of your legal guardian and use the Service only after obtaining explicit consent from your legal guardian. Any use of this Service by a minor shall be deemed to have been approved by their legal guardian, and the rights and obligations arising therefrom shall be jointly borne by the minor and their legal guardian.

3.This Agreement, as a sub-agreement of the “Tenorshare PDNob Product Series Agreements” (including but not limited to the PDNob App Terms of Service and PDNob App Privacy Policy, which may be updated from time to time), shall have equal and inseparable legal effect with the “Tenorshare PDNob Product Series Agreements”. Therefore, before using this Service, you shall accept and agree to all terms of the “Tenorshare PDNob Product Series Agreements”, this Agreement, and all relevant agreements, rules, and announcements related to this product, especially the clauses that limit or exempt liability (which may be highlighted in bold).

II. Rights and Obligations of Both Parties under this Agreement

1.Upon activating this Service, you acknowledge and irrevocably authorize us to entrust the third-party payment channels you select (such as WeChat Pay, Alipay, Apple App Store, Google Play, etc.) to, prior to (usually within 24 hours, subject to adjustment by payment channel policies) and after the expiration of your subscribed automatic renewal service period, automatically deduct the service fee for the next billing cycle from your designated payment account (including but not limited to your Tenorshare PDNob account balance, third-party payment accounts bound to your Tenorshare PDNob account, bank cards, etc.), in accordance with our payment instructions, without requiring you to re-enter payment passwords, SMS verification codes, or perform any other secondary confirmation operations.

You acknowledge and agree that due to different rules, technical implementations, or system reasons of various payment channels or operators, the actual deduction time may vary slightly, and the actual successful deduction time by the payment channel shall prevail.

2.If the renewal deduction fails due to reasons not attributable to us, such as insufficient balance in your designated payment account, abnormal account status (e.g., freezing, loss reporting), payment channel limits, or bank system issues, the renewal service for the current period cannot be completed, and you may temporarily be unable to enjoy the corresponding paid services. In such case, if you have not actively canceled this Service, we or the payment channel may attempt to deduct the payment again within a reasonable period after your account status returns to normal or sufficient balance is restored (specific rules and retry attempts may be determined by the payment channel). Once the subsequent deduction is successful, we will restore or extend your corresponding paid service rights, and the service validity period shall be calculated from the date of successful deduction. You understand and agree that the risk and consequences of service interruption due to deduction failure shall be borne by you.

Your authorization for deduction will involve the processing of payment account information. For specific rules, please refer to the PDNob App Privacy Policy. We undertake not to use your payment information for purposes other than renewal and to adopt encryption technologies to ensure security.

3.This Service shall take effect from the date of your successful activation and shall remain valid for a long term until you actively cancel this Service in accordance with Article II, Clause 9 of this Agreement. In accordance with applicable laws and regulations, to protect your right to be informed, we undertake to send you a deduction reminder notification at least five (5) calendar days prior to the execution date of automatic deduction for the next billing cycle, through valid contact information reserved in your account (including but not limited to in-app push notifications, internal messages, SMS, email, etc.). Meanwhile, certain third-party payment channels may also send deduction reminders to their users. Please ensure that your contact information remains valid and pay attention to relevant notifications in a timely manner.

4.We reserve the right to adjust the price of the Automatic Renewal Service within the scope permitted by laws and regulations. Any price adjustment shall be notified to you at least 30 days prior to the start of the next billing cycle through prominent means such as in-app messages, SMS, or email. If you do not agree to the new price, you may cancel the Service in accordance with Article II, Clause 9 before the adjustment takes effect. If you do not cancel and the deduction is successfully made, it shall be deemed that you have accepted the new price.

5.You shall pay special attention that, due to the continuity and convenience of the Automatic Renewal Service, if you do not cancel this Service in accordance with this Agreement, the system will automatically perform the deduction operation in accordance with the agreed method and time. Such deduction is based on your prior explicit authorization. Therefore, if a successful deduction occurs due to your failure to cancel the Automatic Renewal Service in a timely manner, unless otherwise mandatorily required by laws and regulations or otherwise agreed herein, the fee corresponding to such deduction (i.e., the service fee for the next billing cycle) shall, in principle, not be refundable once deducted.

6.In the event of overcharge, wrong charge, or other errors during the automatic renewal deduction process, you shall promptly contact our customer service and provide relevant supporting materials. Upon receiving your feedback and verifying the error, we will actively coordinate with the payment channel and take corrective measures such as refunds, offsetting subsequent fees, or other reasonable methods in accordance with applicable laws and regulations and payment channel rules. Both parties shall adhere to the principle of good faith to ascertain the cause of the error. Errors caused by our system shall be borne by us; errors caused by the payment channel or your own reasons (such as incorrect account information or abnormal account status) shall be borne by the responsible party; if both parties are at fault, liabilities shall be borne proportionally according to the degree of fault.

7.We reserve the right to unilaterally interrupt, suspend, or terminate the provision of this Automatic Renewal Service at any time due to business adjustments, technical upgrades, changes in laws and regulations or policies, or force majeure. In such cases, we will provide prior notice through official websites, in-app announcements, system messages, or other prominent means. Please pay attention to our official notification channels in a timely manner.

8.We may update this Agreement in accordance with business or regulatory requirements. Material changes (such as limitation of liability or deduction rules) shall be publicly announced on the official website at least 15 days in advance and notified to you via your registered contact information. Your continued use of the Service shall be deemed as acceptance of such modifications; if you do not agree, you may terminate the Service. Non-material adjustments shall take effect immediately.

9.Termination of the Service

You may terminate this Service at any time through the following methods:

Termination via Payment Channels (simultaneously revoking authorization):

• Alipay: Open Alipay App → “My” → “Settings” ⚙️ → “Payment Settings” → “Password-free Payment/Automatic Deduction” → Find “Our Automatic Renewal” → Click “Disable Service” → Confirm termination.
• WeChat Pay: Open WeChat App → “Me” → “Services” → Top right “…” → “Deduction Services” → Select “Our Renewal” → Click “Disable Deduction Service” → Confirm.
• iOS Users: Go to iPhone “Settings” → Apple ID → “Subscriptions” → Select “[Your App Name]” → Click “Cancel Subscription”.
• Android App Store: Open Google Play Store → Click profile icon → “Subscriptions” → Select service → “Cancel Subscription”.

Notes:

• 1)Cancellation must be completed at least 24 hours prior to the next billing date; otherwise, charges may occur.
• 2)If cancellation is made via payment channels (such as Alipay/WeChat), you must also confirm the cancellation status within the App.
• 3)Fees deducted due to failure to cancel in time are, in principle, non-refundable (subject to Article II, Clause 5).

10.After successful cancellation, it will not affect the paid services that have already been successfully charged and taken effect. The service will not be automatically renewed after the current service period expires.

11.The formation, effectiveness, interpretation, performance, amendment, and dispute resolution of this Agreement shall be governed by the laws of Mainland China (excluding conflict of laws).

Any dispute arising out of or in connection with this Agreement shall first be resolved through friendly negotiation. If negotiation fails, either party shall have the right to submit the dispute to arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) in accordance with the HKIAC Administered Arbitration Rules in effect at the time of the submission of the arbitration notice, and shall be finally resolved accordingly. The arbitration proceedings shall be conducted in Chinese.

12.We shall not be deemed to have waived any rights under this Agreement or by law due to failure or delay in exercising such rights, nor shall such failure affect our subsequent exercise of such rights.