Top 4 WhatsApp Problems and Fixes

A major portion of smartphone users depends on WhatsApp in order to connect with other people. It is one of the greatest messaging apps ever to be created with millions of people using it on a regular basis. But it is not without its flaws!

Staying connected to your friends and family is very important but sometimes it can get disrupted due to a few WhatsApp problems like WhatsApp is temporarily unavailable or WhatsApp connection issues etc. These issues cannot be prevented but they can be fixed immediately with the help of a few simple but local solutions, which are discussed below in this article.

1.WhatsApp Video Call Not Working

There are a few possible reasons why your WhatsApp video call not working. A few of them are discussed below;

Causes:

First of all, it could happen due to weak internet connection or due to the loss of internet connection. Or it is also possible that you are using an older version of WhatsApp application and due to that fact your WhatsApp call not working. The fixes are discussed below.

Fixes:

So, if the WhatsApp call is not connecting due to the poor internet connection you can turn off the data or the Wi-Fi connection from your mobile device and then restart it. Then, turn on the internet connection, the issue could get fixed.

iPhone

If you are using an iPhone;

Step 1 Open the device and go to "Settings".

Step 2 Navigate to "Cellular or Wi-Fi" and then turn it off.

turn off wifi

Now, just wait a minute or a few seconds before turning it on.

Android

Step 1 Go to "Settings" on your Android device.

Step 2 Navigate to "Cellular or Wi-Fi" and then toggle the switch to turn it off.

turn off wifi

Now, you need to restart the device and then turn on the internet.

Now, similar call connectivity issue can arise due to the fact that you are using an outdated version of the WhatsApp application. It is always best to keep your apps updated. Doing such a thing enhances the performance of the app and clears up few of the glitches.

So to update the WhatsApp application;

iPhone

Step 1 Open the "App Store" from your iPhone and go to "Updates'.

Step 2 A list of all your apps will be opened. Find WhatsApp and hit the "Update" button beside it.

 update whatsapp

Android

Step 1 Launch "Play Store" from your Android phone.

Step 2 Tap on the "Menu' button at the top and then go to 'My apps & games".

Step 3 Finally, hit the "Update" button beside WhatsApp.

 update whatsapp

2.WhatsApp is Temporarily Unavailable

WhatsApp temporarily unavailable is a very common issue related to the internet connection of the users. It can also happen due to poor network connection provided by the carrier.

Causes:

Basically, if your internet connection is poor or got turned off you will get this error but it can also happen due to some issues with the mobile towers. So, the fix for this particular WhatsApp issue is very simple which is discussed below.

Fixes:

Android

If you are using an Android device then follow the fixes below;

  • 1.First, backup all your WhatsApp conversation
  • 2.Activate the "Airplane" Mode. Disable it after a few seconds.
  • 3.You can also go to "Apps" via "Settings" and you will find "WhatsApp" option. Tap on it and then tap on "Force Stop". Then, navigate to "Storage" and then tap on "Clear Cache" after that tap on "Clear Data".
  • 4.You can also enable "Mobile Data" from "Settings".
  • 5.Update WhatsApp from the Play Store.
  • 6.Finally, you can call your network provider and ask them about the APN settings.

iPhone

  • 1.Backup all your WhatsApp conversation on iPhone.
  • 2.Turn on and off the Wi-Fi.
  • 3.Reinstall the WhatsApp messenger.
  • 4.Update the WhatsApp.
  • 5.Make sure that Roaming on your iPhone is turned off.

3.Whatsapp Not Connecting

If you are getting WhatsApp not connecting message then don't worry. Such message can appear due to a few simple reasons.

Causes:

First of all, if you are getting the same message then you can be sure that it was caused by a network issue. So, check the network condition of your device immediately. Unfortunately, if it was caused due to the fault of your network provider, it is beyond your reach but stay calm the issue will get fixed within one or two days maximum.

Fixes:

So, here you can do one thing and one thing only, check the network. But if it is still not working, try to reset it.

iPhone

Step 1 Open your iPhone and go to "Settings".

Step 2 Navigate to "General" then "Reset" and after that "Reset Network Setting".

reset network

After that you will be asked to provide your Wi-Fi password, provide it and the network will reset.

Android

Android users can follow the same path. The "Reset Network Settings" can be accessed from the "Settings" of your Android device.

4.Whatsapp Last Seen Not Showing

The "Last Seen" is the official WhatsApp stamp that dictates when the user was last using the app. But don't get confused, it does not mean that the user has seen your message, only that they have opened the application.

Causes:

So, if the WhatsApp last seen not showing there could a number of reasons behind it. It is even possible that you have disabled the feature yourself from the Settings of your device. If you do that then you won't be able to view the "Last Seen" of other people.

If the issue is only with a particular contact then it is probably because they have deactivated the "Last Seen" feature from their own Settings. If that contact is still receiving messages and even responding then you can be certain that is what happened here.

The final reason if WhatsApp last seen not updating is that the contact has blocked you. If your message is only getting one gray tick then you have certainly been blocked and you won't be able to view any changes either.

Fixes:

So, this particular problem can be fixed very easily. If you have accidentally turned off the feature then you can take the following steps to turn it back on again. The procedure will be a bit different on iOS and Android devices.

iPhone

Step 1 Launch WhatsApp and go to "Settings.

Step 2 Tap on "Account" and then navigate to "Privacy".

whatsapp privacy settings

Here, you will find three options; "Everyone", "Contacts" and "Nobody".

Android

Step 1 Same again, run WhatsApp and tap on the "Menu Button" then "Settings".

Step 2 Then, tap on "Accounts" and then navigate to "Privacy".

whatsapp privacy settings

You will find the option to hide your "Last Seen" here.

Unfortunately, if you are not able to view the "Last Seen" due to the other mentioned reason, then there is nothing you can do to fix it other than talking to a particular individual about the same.

Bonus Tips: How to Backup WhatsApp Messages/Chats without Any Limited

These 4 WhatsApp issues can be fixed very easily using the effective solutions provided in the article. But, before try these ways, we recommend you backup WhatsApp data in advance. Today we will introduce you a free WhatsApp backup tool – Tenorshare iCareFone.

Tenorshare iCareFone is one of the programs for backing up iOS devices. Unlike many other programs, this one comes packed with advanced features like selective backup option which is very attractive and convenient. So, if your WhatsApp is acting up and you fear that all of your important conversation will get deleted, you can back them up easily using Tenorshare iCareFone. It also can transfer iTunes music to iPhone, one click export data between PC/Mac and iOS devices, and it also can fix your iPhone system problems. Now we will introduce the backup procedure, which is very simple; just follow the guide below;

Step 1 You can download and install Tenorshare iCareFone on your PC or Mac, after that connect the iPhone to that computer via USB cable.

Step 2 The program will detect the device immediately, if prompted you need to tap on "Trust This Computer". Then, go to the main interface of the program and click on "Backup & Restore".

connect the iphone to the computer

Step 3 Now, a list of all the files on your iPhone will be visible on the screen and all of them will be selected by default. But the program will let you to customize your own selection; so, just tick "WhatsApp& Attachments", you will find it under "App Data".

select whatsapp

Step 4 After selecting "WhatsApp& Attachments" from "App Data" click on the blue coloured "Backup" button below.

backup whatsapp data

Summary

Quite frankly, if one or two WhatsApp problems are bothering you at the moment or just hampering with the performance of the app then you can get it fixed with the local fixes mentioned in the article. But if you are facing different issues day after day like, some contacts disappeared from Android, even though everything seems okay, you can be sure that you are facing a bigger issue and you will need the help of a professional program to get it fixed. You can use Tenorshare ReiBoot, to take care of every issue with your device. Go for it!

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/ Posted by Syese Habo to WhatsApp Follow @Syese Habo