WhatsApp Tips

How to Fix WhatsApp Sync Error [New Strategies]

by Sophie Green   Updated on 2020-05-29 / Update for  WhatsApp Tips

WhatsApp has become the inherent application of every mobile phone that we use daily to collaborate with our family, friends, and business partners. It is one of the most popular messaging apps.

However, many iPhone users have reported that WhatsApp in their phones is not syncing contacts. This issue can create a lot of irritation and trouble if not fixed on time.

If you are facing an issue where sync is currently experiencing problems WhatsApp, then this guide is meant for you. You will understand some widely-used methods to troubleshoot this issue permanently once you are finished reading this article.

Fact Card: Why You Appear WhatsApp Sync Error

Many factors lead to WhatsApp disable contact sync. Most of the time, you have turned off the WhatsApp permission to sync contacts, disabled contacts in the Contacts app, or any glitch in the WhatsApp.

4 Basic Strategies to Act on WhatsApp Sync Error

Every problem has a way out and so does the WhatsApp sync error. The following paragraphs will explicate 4 methods to fix this issue.

1. Check the Network First

WhatsApp requires an active internet connection to work. So, make sure:

You have an active Wi-Fi or data connection and also check if you haven’t restricted background data usage for WhatsApp in the Data Usage menu.

2. Enable WhatsApp Settings

Many a time, it is observed that users have unintentionally altered the settings of WhatsApp. To check that:

  • Go to Settings > Privacy > Contacts and turn on the toggle in front of the WhatsApp icon if it is turned off.

Sometimes you have hidden the contacts in your iPhone settings and so, WhatsApp is not showing them. To unhide:

  • Open Contacts app and tap on the Groups at the top bar. Then, tap on Show All Contacts on the next interface.

3. Redownload WhatsApp to the Latest Version

WhatsApp administration keeps on releasing updated versions to eliminate any bugs or glitches from the app. So, we must update WhatsApp to the latest version from the App Store.

  • Go to App store and tap on your profile pictures
  • Then, scroll down to the WhatsApp icon and tap on Update next to WhatsApp Messenger.

4. Restart Your Device

Restarting your device refreshes your iPhone and removes any temporary bug in it. It is a straightforward method with a high success rate. So, you should:

  • Press and hold the power button (or any key combination for switching off your device) of your iPhone until you see the power off slider.
  • Now, slide the dragger and it will shut down your iPhone.

    how to fix whatsapp sync error – restart iphone
  • After a few seconds, again press and hold the power button and your iPhone will restart.

Note: If your device is running with android OS, restart your phone provided by its official guide.

[Don't Miss] The Best Strategy to Get Out of WhatsApp Contacts Sync Error

The above methods may not work 100% of the times and they are also not user-friendly. So, the best tool available online to fix the issue of WhatsApp contacts sync error is Tenorshare ReiBoot. This software also serves many other functions like restoring your iPhone in Recovery Mode. If your iPhone is frozen or isn’t turning on or off, then ReiBoot is a trusted software to eliminate these issues form your iPhone.

Its remarkable feature ‘Repair Operation System’ fix helps you resolve any issue in WhatsApp without any data loss. Follow the below guideline to get out of WhatsApp contacts sync error:

  • Firstly, install and launch Tenorshare ReiBoot on your computer and connect the iPhone to it. Once the software detects it, click on the ‘Repair Operating System’.

    sync error whatsapp – repair ios
  • Now, click on ‘Fix Now’ to begin the repairing process on your iPhone.

    whatsapp disable contact sync – fix now
  • Now, the software will detect the Firmware Package corresponding to your iPhone model. Select a location on your computer using the Browse option and click on Download.

    sync is currently experiencing problems whatsapp – download firmware package
  • Lastly, click on ‘repair Now’ when the firmware is downloaded. The software will begin repairing your iPhone and your WhatsApp will work perfectly well.

    whatsapp sync is currently experiencing problems – repair now


To summarize it all, this tutorial explained the main factors of why your contacts are not showing on WhatsApp. Then, it apprised the readers of four common methods to resolve this issue. But as an iPhone user myself, I would recommend you install Tenorshare ReiBoot which is the most trusted software to troubleshoot sync error WhatsApp.

Hopefully this tutorial will help you in fixing this issue.