iTunes Errors

Six Ways to Fix iTunes Error 14 When Upgrading Your iPhone/iPad to iOS 10

"I have an iPhone 6 recently I tried updating my phone from iOS 9.3.5 to iOS 10 via iTunes and I received an error (14) and now the phone is stuck in recovery mode."
- Chris

iOS 10 finally comes to us with a branch of new features, rich lockscreen notifications, redesigned Apple Music, improved photos, etc. Many users couldn't wait to update iOS 10 but some of them failed to update iOS 10 and encountered kinds of errors during the updating. In this article, we mainly talk about how to fix iTunes error 14 (iPhone error 14) when upgrading your iPhone/iPad to iOS 10/10.3.

itunes error 14

Way 1: Check Your USB Connections

When you meet the iTunes error 14, the first thing first is checking your USB connection in following ways:

  • Use the USB cable that came with your device. If you don't have it, try a different Apple USB cable.
  • Switch to a different USB port on your computer. Don't plug into your keyboard.
  • Plug into a different computer.

If none of the above steps worked, try to update your device over Wi-Fi.

Way 2: Reboot Your PC/Mac

When you encountered iTunes error 14 when update or restore your iPhone, iPad, reboot your PC/Mac and your iPhone/iPad. Sometimes, simple but crucial measure really solves problem.

Way 3: Delete Downloaded Firmware Files and Update Again

Got iTunes error 14 and when you tried updating again got the message the firmware is corrupted while downloading. In this case, you need to delete the previously downloaded update / upgrade file (iOS firmware file with .ipsw file extension).

  • Close iTunes on your Mac or Windows PC.
  • Delete the ipsw file download previously. The downloaded ipsw file is located at following locations depending upon your computer OS.

    Mac OS X:

    iPhone: ~/Library/iTunes/iPhone Software Updates

    iPad: ~/Library/iTunes/iPad Software Updates

    Windows Vista, 7, 8,10:

    iPhone: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates

    iPad: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates

After that, restart your iTunes and update your device again.

Way 4: Hard Reset Your iPhone/iPad

iTunes error related to software issue like software crash can be resolved by this method. Press and hold the Sleep/wake button and the Home button at the same time. Keep holding the buttons at least 10 seconds and release the buttons when the Apple logo appears. After that, try to charge your iPhone again.

fix itunes error 14

Way 5: Uninstall or turn off the security software

If you have security software install on your Mac/PC, you should switch off the security software, and attempt the restore and update again. If the error still persists, uninstall the security software, and then attempt the restore and update again.

Way 6: Fix iTunes Error 14 with Tenorshare iCareFone

If you received the iTunes error (14) during iOS 10 update and now the phone is stuck in recovery mode, follow steps below to fix your iPhone with Tenorshare iCareFone, an all-in-one iOS system care tool that provides an easy way to fix all iOS stuck problems. After the fix, your iPhone/iPad will be updated to iOS 10 automatically.

Free Download For Win 10/8.1/8/7/XP
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Free Download For macOS 10.14 and below
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  • Run Tenorshare iCareFone and connect your device with the computer. Select "Repair Operating System" function on the main interface.
  • fix itunes error 14 when update ios 10
  • Download the firmware package and choose a path in your computer to save the firmware file.
  • get itunes error 14 during ios update
  • Select a recovery mode. There are two repair mode: Standard Repair and Deep Repair. Choose one and click start to go on.
  • fix iphone error 14 when update ios 10
  • Now the repair process will start. Please do not do anything with your device. After the repairing process, your iPhone will automatically restart.
  • fix itunes error 14 when updating iphone

Hope our methods can help you solve the iTunes error 14. If you have any other solutions, please share them with us at the comment place.

Free Download For Win 10/8.1/8/7/XP
Secure Download
Free Download For macOS 10.14 and below
Secure Download

/ Posted by Jenefey Aaron to iTunes Tips Follow @Jenefey Aaron