SOLVED: How do I fix error "iPad is disabled"?

“Q: iPad is disabled, cannot connect to iTunes to reset passcode, stuck!
My son attempted to unlock my iPad without success. The iPad is now locked and screen shows iPad is disabled, connect to iTunes. When I connect to iTunes the alert box pops up and says to unlock the iPad before iTunes can connect to it! I am stuck! Please help?!”

When using iOS devices, if you enter wrong password for six times in a row, you iPhone/iPad/iPod will be locked out and will receive the message that your device is disabled. This kind of issue can be really annoyed, and there are users who even meet the situation that disabled iPad connect to iTunes not working. If you feel confused to get out this problem, then this article will give you a hand.

Part 1: How to Unlock Disabled iPad with iTunes

In most of the case, users can choose to use iTunes for restore iOS devices. Actually, there are two cases for users to choose.

  • If you've synced with iTunes, use iTunes.
  • If you can't sync or connect with iTunes, use recovery mode.

Here we will guide you to use recovery mode to fix your disabled iPad.

Step 1: You are required to press and hold Home and Top buttons on iPad at one time until you see recovery-mode screen. If you cannot manually enter recovery mode, we suggest you to try to use a free tool – Tenorshare ReiBoot, this software can help enter recovery mode in one-click.

Free Download For Win 10/8.1/8/7/XP
Secure Download
Free Download For macOS 10.14 and below
Secure Download
ipad enter recovery mode

Step 2: Then you need to connect your iPad with iTunes via USB. When you see the option to “Restore” or “Update”, choose “Restore”. (iTunes will download software for your disabled iPad. If it takes over 15 minutes, your iPad will exit recovery mode and you'll need to repeat steps 1 and 2.)

restore disabled ipad with itunes

Step 3: Wait for the process complete, and you will need to set up to use your iPad.

Part 2: Unlock Disabled iPad with iCloud

If you have enabled the feature “Find My iPhone” in your disabled iPad, you then may try to erase your iPad through iCloud and set it up as a new device.

Step 1: Go to and sign in with your Apple ID. The Apple ID should be the one you logged in your iPad.

Step 2: Click “All Devices” at the top of your browser window.

icloud all devices

Step 3: Select your target iPad and click “Erase” to erase this iPad and its password.

After these steps you now can set up your iPad again.

Part 3: Best Solution to Fix Disabled iPad without iTunes

If you are looking for a super easy and effective method to bypass passcodes of iOS devices or want to avoid iPad disabled connect to iTunes but nothing happenes. Here we recommend you to get help from Tenorshare iPhone Unlocker, a professional iOS passcode bypass tool. With this tool you should only operate for several steps that your iPad can go back to normal.

Free Download For Win 10/8.1/8/7/XP
Secure Download
Free Download For macOS 10.14 and below
Secure Download

Step 1: Download and run Tenorshare iPhone Unlocker on your PC/Mac, connect your disabled iPad with computer. Click “Start” button to download IPSW file before removing the iPad password.

download ipad ipsw file

Step 2: After the file downloaded in your computer, you can click “Unlock Now” in the interface and start factory restoring your iPad without password.

unlock disabled ipad without itunes

Step 3: The process may take you few minutes, you should keep your iPad connected during the process until it completes.

After you have tried all these 3 solutions, you now must have got your disabled iPad run properly. It is cannot be so easy to achieve iPad disabled connect to iTunes fix without restore, but you can still restore your iPad from backup.

Free Download For Win 10/8.1/8/7/XP
Secure Download
Free Download For macOS 10.14 and below
Secure Download

/ Posted by Jenefey Aaron to iPhone Tips Follow @Jenefey Aaron