[Solved] iPhone Randomly Turns Off and Restarts Issue
Although, iOS is famous for providing users the most flawless and exciting experience stillthere are few issues with the device that makes the uses almost insane. Just take the restart problem, if your iPhone randomly restarts then you won't be able to do anything with the device. I have seen users panic and most of the times they take the device to the Support Centre. It mostly happens to the older iPhones but quite frankly this issue very dangerous, mainly for your data. The abrupt may damage the files, so, you need to take steps immediately. There are a few effective solutions are discussed below, you can try them to fix the issue.
Part 1: Before You Start to Fix iPhone Randomly Restarts Issue
It is very frustrating if iPhone randomly turns off, you will be unable to use the device to its fullest extent but there are effective fixes available which will get rid of this problem, permanently. But before you implement the fixes, you need to understand and do a few things. Just read the list below.
1. Backup Your iPhone
First, you need to back up the iOS device before you do anything. It is possible that you are facing a severe problem with the iOS which may damage the files in your device or the possible fixes may erase all the data.
So, before anything, back up the device using iTunes or the iCloud app. But the better option is to use Tenorshare iCareFone, as it is more efficient and currently the reputation of the official appsare not good in terms of creating backups.
2. Understand Why iPhone Randomly Restarts
Secondly, you need to understand the origin of the problem. We know it is very difficult but still, you can try, it will help to fix the issue. Probably, it started happening after you made some changes to the settings or after installing an app or maybe after the iOS update. Just try to pinpoint the cause and then move on to the solutions.
Part 2: How to Fix iPhone Rebooting Randomly
If iPhone randomly shuts off then you need to immediately fix the problem. Unfortunately, not many users have the proper knowledge when it comes to fixing the iOS device. So, a few of the most effective solutions are listed below;
Solution 1: Update iOS
If iPhone rebooting randomly, you can try to update the iOS. It has been one of the most effective solutions when such thing is happening to any iOS devices, so you can at least give it a try.
There are mainly 2 ways to update iOS, OTA, and iTunes. OTA is the most used medium, it is described below.
Step 1: First, connect the iPhone to a power source. Assuming you have already made a backup of the device, connect it to the Wi-Fi network.
Step 2: Then, go to Settings. From there, head for "General" and tap on "Software Updates".
Step 3: iOS will immediately start to check for available updates if found you will get "Download" option. Now, just tap "Install".
iOS will install the update in the background of the device, when completed you will get a message. Hopefully, after updating the iOS the problem will get fixed, otherwise move on to the next one.
Solution 2: Force Restart iPhone
If an update is unavailable or just not fixing the problem then make a Hard restart of the device. It is known to be quite the remedy for such cases. Here's how you can Hard restart various series of iPhones.
Hold the Power and Home button together until you see the Apple Logo on the screen again.
Hard Restart is complete, you can let go of the buttons.
iPhone 7 and 7 Plus:
It is a bit different for iPhone 7 series, you have to hold the Volume Down button with the Power button.
As usual, you have to hold them until you see the Apple Logo on the screen again.
A hard restart is complete, release the buttons.
iPhone 8 and afterward:
This one is completely different. Tap Volume Up and the Down button.
After that hold the Power button until the Apple Logo is shown once again.
These are all the methods to make a Hard Restart of any series of iPhones. Possibly the random restart problem will be fixed after the device starts again.
Solution 3: Update Apps
There are a few million apps on the App Store and you are using quite a few of them. But not all of them are good. Maybe you are using faulty app which has been causing all the commotion. You just need to update or remove the app from the device and if it was the root cause then the problem will stop immediately.
Solution 4: Reset All Settings
If iPhone is till rebooting randomly then reset All the Settings. It is possible that one or a few of the settings has been changed intentionally which has been causing the random reboot.
Go to the Settings of your iPhone and then tap "General".
Then, go to "Reset" option and tap on "Reset All Settings".
Solution 5: Repair Software Problems without Data Loss
If iPhone 6 randomly turns off and won't turn back on and any of the above solutions have failed to fix it, then maybe the iOS damaged and you need to use a proper repair tool to fix it from the core. Use Tenorshare ReiBoot, it is a very capable iOS repair tool and highly recommended by its users.
Step 1: download ReiBoot from the website and then install it.
Step 2: Connect the iPhone to the computer and then launch the program.
Step 3: ReiBoot will detect the device immediately, after thatselect "Repair Operating System" from the menu.
Step 4: In the following page, click "Start Repair" to get started.
Step 5: Then, you need to download the required firmware from the internet. So, choose a suitable location andclick "Download".
Step 6: After completing the download, click "Start Repair" to initiate the recovery process.
Solution 6: Check iPhone Battery Health
Lastly, if any of them aren't working then, most probably it is a hardware issue. It may be related to the battery of the iPhone, so, you need to check the health of the battery. Usually, a notice appears, if the battery needs servicing.
Go to the Settings and tap on "Battery"; quite possibly there will be a message stating "Your battery may need to be serviced". If you find such a message then take the battery for servicing. But we recommend changing the battery completely if such message occurs.
In the end, this is like every iOS issue, it can be caused by a software issue or a hardware issue. It is very difficult to figure out the reason at home but you can try the fixes which will probably solve the issue. And of course one of the best iOS repair tools is also mentioned, ReiBoot. It there is an issue with iOS, does not matter you know about it or not, ReiBoot will fix it in a matter of minutes.