“I'm trying to download some videos from my iPhone 6 plus after iOS 10 upgrade, I plugged the phone to my computers USB port, iTunes opens up, original Apple cable, but iPhone won’t show up on computer (Windows 10), so i can't access any photo or video on my iPhone. Any help with this?”
I bet many iPhone users must have encountered the same problem. When your iPhone is not detected by pc, you can do nothing with that. The reasons for this issue may relate to something wrong with the hardware or the incompatibility between your computer and device. There’s no single solution to get iPhone to appear in computer as the causes are various and different. Here we’ve summarized the most common solutions to this problem. Now, follow the article and try them one by one.
Note: When updating iPhone to iOS 10/10.1/10.2/10.3/11 with iTunes, you may get iTunes errors or stuck issues. Free download Tenorshare iCareFone to get rid of all these annoying problems.
Part 1: Basic Solutions to Make iPhone Show up in Computer
Restart iPhone and computer and have another try.
Update your computer. Outdated systems will not recognize iOS devices (most commonly on windows computer).
To check if computer doesn't recognize iPhone because the USB hub is damaged, you can try another USB port, or you could try another computer.
Plug the cord to iPhone and then connected to the computer, then unplug the iPhone only and plugged it back in.
If Auto-Lock is on, unlock the iPhone with your password and trust computer connecting devices.
Part 2: Check Apple Mobile Device Support
After trying the common operations, if your iPhone still isn’t recognized by computer, you may need to check the Apple Mobile Device Support.
Go to Control Panel, click Uninstall a program to see if the Apple Device Support is installed or not.
Start the Apple Service Again. Go to Start, press Windows key + R and type 'services.msc' in the text field, type Enter. And then find Apple Mobile Device or Apple Mobile Device Service. Press right-click and then go to Properties. Click Stop to end the service. Click Start to restart the service again and then reboot your computer.
Part 3: Reinstall iTunes to Get iPhone to Appear in PC
If you cannot find the device service and get a message saying "The software required for iPhone is not installed”. Then you need to delete the iTunes completely and install it again.
Click Start Menu and choose the Control Panel, then click “Uninstall a Program”.
Find iTunes in the program list and double-click to uninstall. You should uninstall the iTunes related components as well.
Go to Apple iTunes Download Web Page and download iTunes installer file.
After downloading the installer file, run it on your computer. Follow the installation process and the iTunes will be installed onto your computer.
Check your device to see what causes iPhone won’t appear in computer after iOS 10 update and choose the suitable solution to your particular situation.