How to Recover Lost Data from iPhone 6

Contents Part
Part 1. Recover Data directly from iPhone 6/6 Plus
Part 2. Recover Data from iTunes Backup File
Part 3. Recover Data from iCloud Backup File
Part 4. Repair iPhone Operating System
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How to Use iPhone 6 Data Recovery

Tenorshare iPhone 6 Data Recovery, the professional data recovery software for iPhone 6/6 Plus, enables users to recover photos, SMS, notes, call history and other files from iPhone 6/6 Plus. With this tool, you don't need to worry about losing data from iPhone 6/6 Plus after jailbreak, iOS upgrade, factory settings reset, error deletion, etc.

In addition, Tenorshare iPhone 6 Data Recovery has a powerful functionality, which can fix various iOS system issues. If your iPhone 6/6 Plus gets stuck at recovery mode, it can make your device exit recovery mode. If your iPhone 6/6Plus gets stuck at apple logo,DFU mode, boot loop, blank screen, blue screen of death and so on, it can repair operating system without causing any data loss.

Tenorshare iPhone 6 Data Recovery provides 3 recovery modes:

Part 1. Recover Data directly from iPhone 6/6 Plus

This kind of recovery makes it possible to directly recover iOS data (totally 16 types of files) from iPhone 6/6 Plus to computer. You must have your device at hand and connect it to computer when using this option.

Step 1. Connect iPhone 6/6 Plus to computer

First of all, connect your iPhone 6/6 Plus to the computer which you downloaded iPhone 6 Data Recovery. Make sure your device is powered on and run iPhone 6 Data Recovery on your PC. The program will recognize your device once connected.

connect your iphone to computer

Generally, if your iPhone 6/6 Plus is in normal condition, you'll then get a pop-up window asking you to tap "Trust" on your iOS device to trust this computer.

tap trust on your iphone to trust this computer

1. If your iPhone 6/6 Plus gets stuck at recovery mode and you want to make your device exit recovery mode, just click “Exit Recovery Mode” button. Waite for a while, the device will come back to normal. And then, Tenorshare iPhone 6 Data Recovery can help you retrieve important data you need.

click exit recovery mode

2. If your iPhone 6s/6s Plus/6/6 Plus gets stuck at apple logo, DFU mode, boot loop, blank screen, blue screen of death, you need to repair the operating system to normal before you can get started with data recovery. Just click “Fix iOS to normal” to switch to system repairing function that is included in iPhone Data Recovery.

Step 2.Selectively Scan iPhone 6/6 Plus for lost data

When your iPhone 6/6 Plus is detected by the computer, the program will provide a selective scanning window. You can check “Select All” option and click “Start Scan” button to scan all the file types. Or you can check some options you want to recover to scan part of the file types.

start scanning iphone

Step 3. Preview before iPhone 6 data recovery

The result of scanning will display the file types you selected and the unchecked options will be blocked and won’t show up.

The iPhone 6 Data Recovery software allows you to preview so that you can check only needed ones to recover, instead of recovering them all.

preview file types before recovering data

Print Text Messages, Photos, Contacts, Notes and More from iPhone (Optionally)

You will be able to print text messages, photos, contacts and more from iOS devices. Just make sure your computer is connected to a printer, choose files you want to print and press the "Print" button on right of the top menu, which will bring up 2 options: Print and Preview.

print file types

Preview: Click on Preview to preview before printing. Below is a preview of the picture to be printed.

preview before printing

Print: Click on Print to select printer name and print iPhone and start printing.

start printing

Step 4. Retrieve iPhone 6/6 Plus data

After ticking the files you want to recover, click "Recover" and choose a path to save the recovered contacts, messages, notes, photos and more.

save the recovered data

Part 2. Recover Data from iTunes Backup File

Tenorshare iPhone 6 Data Recovery software also allows you to restores data by extracting iTunes backup. As long as you have backed up or synced your iPhone 6/6 Plus with iTunes on your computer, you can recover iPhone data even when your device is stolen or damaged.

Step 1. Select recovery mode and the iTunes backup file to scan

Launch iPhone 6 Data Recovery and click on the iTunes icon (a music note) on top of the interface. The program will automatically detect all backups on your computer and list them on the program interface. Select the backup file you need and tap "Start Scan".

recover iphone 6 data

Import iTunes backup & Restore deleted iTunes backup

Import iTunes backup to extract: If your iTunes backup is not saved in the default path, the program will not automatically list the backup file. However, Tenorshare iOS Data Recovery allows you to import the iTunes backup file (provided you know where the backup file is saved) and extract data from the backup.

import itunes backup

Restore deleted iTunes backup: If you deleted your iTunes backup and later found important data in that backup, just click on "Go get back deleted iTunes backup". A window will pop up asking you to select a disk and click "Start Scan" to scan. Usually Disk C is your first choice, as iTunes backup file is saved in Disk C by default.

scan for deleted itunes backup

The scanning will take some time. Just wait for a few minutes or so. As soon as the scan finishes, the backup you deleted will appear on the list. Select the backup file you need and click on "Recover". Then this backup file will be on the backup file list for you to extract data from.

restore deleted itunes backup

Step 2. Preview Recoverable Files

When the scan finishes, you can preview all data found on your device in the scan result. Click the categories on the left side and you can preview details of files in this category (including audio and video files). Check the files you intend to restore.

how to recover data from iphone 6

Step 3. Restore iPhone 6/6 Plus from iTunes backup

Tap "Recover" after you select files to recover. In a few minutes, you will get your lost data on your computer.

Part 3. Recover Data from iCloud Backup File

Your data can neither be found on your device or iTunes backup? You can check if they are in the iCloud backup.

Step 1. Select recovery mode and log into iCloud

After you run Tenorshare iPhone 6 Data Recovery on your computer, Just switch to the iCloud icon. You will then see a window just like the following one. Enter your iCloud account and password to log in. If you've logged in to iCloud on your computer before, you can switch to Software Access which enables you to log in automatically and saves you the process of entering your Apple ID.

restore iphone 6 from icloud

Step 2. Scan iCloud backup

After you log into iCloud account, you will be displayed a list of iCloud backups. Select the backup file you need according to the name of the backup. Then you can select certain types of files you would like to download and click "Next" to download the iCloud backup.

retrieve iphone 6 data

Wait for the processing bar to reach 100%, which signifies the completion of the downloading process.

retrieve iphone 6 data

Step 3. Preview and recover files from iCloud backup

In a few minutes, the scanning will complete. Preview the photos, messages, notes, etc., and then click "Recover" to save them to your computer.

recover iphone 6 camera roll

Instead of looking for ways to recover iPhone 6/6 Plus contacts, photos, SMS and other files, you can transfer iPhone 6/6 Plus data to PC with the help of iPhone 6 Data Recovery, which is quite necessary before you update iOS or jailbreak iPhone.

Part 4: Repair Operating System for iPhone

Tenorshare iPhone 6 Data Recovery's feature of Repair Operating System can help you fix all kinds of iOS stuck issues when your iPhone 6/6s (Plus) performs abnormally. With this repair mode, you can fix iOS to normal without causing any data loss in the process.

Step 1. Select "Repair Operating System"

At first, you need to launch Tenorshare iPhone 6 Data Recovery and connect your iPhone 6/6s to computer. After connecting, select "Repair Operating System" function on the main interface.

connect device


If your iOS device stuck at Apple logo, recovery mode loop, black screen and other issue, this iOS system recovery tool can get your device back to normal operation. Just click on “start” to proceed.

ios stuck

Before preparing, please put the device into Recovery Mode to get it detected and follow the tutorial shown below to recover your device to normal.

put into recovery mode

If you cannot manually enter Recovery Mode, please follow the tutorial shown below to choose enter DFU mode.

put into dfu mode

Step 2. Download Firmware Package or Import Firmware Manually

If you have not downloaded the firmware, click “Browse” to choose a path in your computer to import the firmware file and click “Download” button to start downloading the firmware file. It may take some time to complete the download.

download firmware package


1: If you failed to download the firmware online, you can click Copy button to download through browser.

2: If you have already had the firmware package, you can click Select button to select your firmware on your computer to get started with repair.

import firmware package

Step 3: Repairing Operating System

Then the iOS repair will start and the iPhone/iPad/iPod touch will enter Recovery mode. Please do not do anything with your device until it restarts after the repair process completes. The operating system repair process will finish within several minutes.

start repairing ios system


If the standard mode doesn’t work, you can switch to Advanced Mode and have a try. With this repair mode, the success rate of repairing can be increased greatly, but what you should note here is that this mode may cause data loss.

advanced mode

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How to Recover Lost Data from iPhone 6
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