How to Recover Android Data
Contents Part
Getting Started
Tenorshare Android Data Recovery Introduction
Recover Your Files under Different Loss Scenarios
What Types of Files does Tenorshare Android Data Recovery Support to Recover
What Android Devices does Tenorshare Android Data Recovery Support
How to Connect Your Android Device to Tenorshare Android Data Recovery
Android Internal Memory and SD Card
Tenorshare Android Data Recovery Overall Guide
A General Guide for Recovering Android Data
Android Contacts Recovery
How to Recover Android Contacts
Android Messages Recovery
How to Recover Android Messages
Android Photos Recovery
How to Recover Android Photos
Android Videos Recovery
How to Recover Android Videos
Technical Support & FAQ
Technical Support & FAQ

Tenorshare Android Data Recovery is the perfect Android data recovery software to help you recover deleted or lost data, including contacts, call history, SMS text messages, photos, and videos, from any Android devices, like Motorola, Samsung, HTC, Google Nexus, LG, , Sony, and etc.

To get started, download Tenorshare Android Data Recovery and install it on your Windows or Mac computer. Then follow the guide below to recover data from Android.

Step 1: Connect Android Device

Launch Tenorshare Android Data Recovery, you will get the interface like below. Connect your Android device via USB cable that came with purchase.

recover android data
connect android

Step 2: Enable USB Storage

If you still stay at the first interface without changing, click "Find your device" and then "Connect".

For Mac: For Android 2.3 or earlier -> Pull down Notifications -> Select "USB connected" -> Tap "Turn on USB storage".

recover android files
turn on usb storage

Tap "OK" on your device when a window will pop up. And click "Have tapped OK button in your device" on the software interface.

For Mac: For Android 4.0 -> Enter "Settings" -> Click "Wireless and Network" -> Click "USB utilities" -> Click "Connect Storage to PC" -> Click "Turn on USB Storage".

 android data recovery
enable usb storage
USB Mass Storage was removed several Android versions ago. You can skip this step if your phone does not provide this setting.

Step 3: Enable USB Debugging

If your Android device is not detected by computer or Tenorshare Android Data Recovery, please enable USB debugging on your device.

If you haven't installed USB driver for your Android device, this software will automatically install it for you. If it fails, follow this article to download and install Android USB driver manually.

Step 4: Start Scanning

After your device is detected, click "Allow" when an app Superuser Request pops up on your device's screen to allow the program super user authorization. Then click "Start" on the software screen.

start scan android data
start to scan

Choose the files types you'd like to scan when the "All File Type" pops up. Then click on "Next".

For Mac, there are two recovery mode—Quick Clean and Deep Clean. The right one below is the quick clean for Mac and you can choose the one suit you best, then you can choose the files you’d like to scan.

choose files types to recover
quick clean

After that, you need to wait for several minutes for requesting superuser authorization of your device.

android superuser authorization

Step 5: Preview Files on Android Device

It will take several seconds to scan the files. After scanning finished, you can find all the files including existing and lost ones are listed by category. You are allowed to preview them to check if they are your need before data recovery.

Under each category, the lost files are shown in red, which makes you find the lost files more easily. What's more, you can filter lost files by ticking "Only display the deleted items".
preview data
preview the files

Step 6: Recover and Save the Files

Tick the files you need to recover. Click "Recover" to recover and save the lost files on your PC. For photos and videos, they are saved in their original formats; For contacts, text messages and call history, they are saved in .txt, .xml, .xls.

restore android files
recover and scanss
By default, Tenorshare Android Data Recovery will automatically access to the highest authority of your phone. If it fails, please root your Android device firstly.
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How to Recover Android Data