Tenorshare Android Data Recovery is the perfect Android data recovery software to help you recover deleted or lost data, including contacts, call history, SMS text messages, photos, and videos, from any Android devices, like Motorola, Samsung, HTC, Google Nexus, LG, , Sony, and etc.
To get started, download Tenorshare Android Data Recovery and install it on your Windows or Mac computer. Then follow the guide below to recover data from Android.
Step 1: Connect Android Device
Launch Tenorshare Android Data Recovery, you will get the interface like below. Connect your Android device via USB cable that came with purchase.
Step 2: Enable USB Storage
If you still stay at the first interface without changing, click "Find your device" and then "Connect".
For Mac: For Android 2.3 or earlier -> Pull down Notifications -> Select "USB connected" -> Tap "Turn on USB storage".
Tap "OK" on your device when a window will pop up. And click "Have tapped OK button in your device" on the software interface.
For Mac: For Android 4.0 -> Enter "Settings" -> Click "Wireless and Network" -> Click "USB utilities" -> Click "Connect Storage to PC" -> Click "Turn on USB Storage".
Step 3: Enable USB Debugging
If your Android device is not detected by computer or Tenorshare Android Data Recovery, please enable USB debugging on your device.
Step 4: Start Scanning
After your device is detected, click "Allow" when an app Superuser Request pops up on your device's screen to allow the program super user authorization. Then click "Start" on the software screen.
Choose the files types you'd like to scan when the "All File Type" pops up. Then click on "Next".
For Mac, there are two recovery mode—Quick Clean and Deep Clean. The right one below is the quick clean for Mac and you can choose the one suit you best, then you can choose the files you’d like to scan.
After that, you need to wait for several minutes for requesting superuser authorization of your device.
Step 5: Preview Files on Android Device
It will take several seconds to scan the files. After scanning finished, you can find all the files including existing and lost ones are listed by category. You are allowed to preview them to check if they are your need before data recovery.
Step 6: Recover and Save the Files
Tick the files you need to recover. Click "Recover" to recover and save the lost files on your PC. For photos and videos, they are saved in their original formats; For contacts, text messages and call history, they are saved in .txt, .xml, .xls.