iTunes Errors

Ways to Fix iTunes Could Not Connect To iPhone/iPad Error

"I can't connect my iPhone to iTunes. I don't know what is wrong. Is it my iPhone or the iTunes? Please help!"

"Getting a constant invalid response from iPhone while connecting to iTunes! Is there any way to solve this issue? Let me know!"

With the introduction of iOS 12 many users have reported to have issues in syncing their iPhone with iTunes. An error is displayed saying that due to some invalid response the connection between iPhone and iTunes was unsuccessful. This article will tell you about some of the common reasons why invalid response received error occurs and how you can solve it easily with just a few simple steps. Read on to find out about the alternative tools which can be used instead of iTunes to backup and restore the data on your iPhone. There is an alternative tool available for even updating the iTunes.

Part 1: How to Fix: iTunes could not connect to [iPhone/iPad] because an invalid response was received from the device

iTunes could not connect to iPhone or iPad because an invalid response was received from the device? There might be many reasons why your iPhone may not be getting synced with iTunes. Some of the most common reasons and the solutions to fix the problem of invalid response from iPhone are given below.

1. Problem With The USB

If an invalid response was received from the device, there are chances that the USB lightning cable which you are using to connect your iPhone to the PC is damaged or the USB port is damaged. You can try using a different USB cable or plug into a different USB port and try syncing your iPhone with iTunes again.

2. iTunes Not Updated

The problem or error of iTunes invalid response may be occurring due to the fact that the iTunes version which you have is not the latest one. Try updating the iTunes to the latest version and try the sync process again. One of the best tools to update iTunes to the latest version is Tenorshare TunesCare.

3. Corrupted Version

Sometimes, when you have a corrupted version of iTunes, the error "iTunes could not connect to this iPhone invalid response" keeps popping up. You can simply uninstall it and reinstall it again and try syncing your iPhone with it.

4. iPhone Locked While Connecting

Check if you have not unlocked your iPhone when your iPhone when you connected it to the computer. If you haven't then unlock it and try establishing a connection again!

5. Computer Not Updated

There is a possibility that your computer may not be updated to the latest available OS, check for that once and if it is not then update it to the latest OS and try connecting your iPhone to iTunes.

  • Network Problems

    reset network settings

    7. Improper Time And Date Settings

    If the correct date and time has not been updated on your iPhone or on your computer, the occurrence of "an invalid response was received from the device" error is common. On your iPhone, go to the "Date & Time" option from Settings and turn on "Set Automatically". Update the date and time on your computer as well and then try connecting iPhone to iTunes.

    set time automatically

    8. Interference of Third Party Security Program

    You may have installed some third party security program on your iPhone to protect the files and folders saved on your iPhone. There is a possibility that this security program may be causing the error. To resolve this try updating your security software or disable it completely and try again! If the solutions mentioned above don't solve the problem then try these alternative tools to update, backup and restore the data on your iPhone without the requirement of connecting to iTunes.

    Part 2: How To Update iTunes When It Has Errors

    If you are unable to access iTunes then one solution is to try updating it. This can be done with the help of Tenorshare TunesCare software. It is an effective software which can help you update your iTunes in a quick and easy manner. Follow the steps below to update your iTunes using this software.

    Step 1 Connect your iPhone to the laptop or computer and launch TunesCare software on it.

    Free Download For Win 10/8.1/8/7/XP
    Secure Download
    Free Download For macOS 10.14 and below
    Secure Download

    Step 2 Once your device is connected, tap on "Trust" to trust the computer.

    trust the computer

    Step 3 Click on "Fix iTunes Sync Problems" on the main interface of this software.

    fix itunes sync issue

    Step 4 The software will start repairing and fixing the iTunes sync issues and the progress will be displayed on the screen.

    repair completed

    After this you can launch iTunes and try syncing your iPhone with it.

    Part 3: An Alternative Tool To Backup iPhone/iPad

    If in case you are still not able to sync your iPhone with iTunes then you can make use of the alternative tool for backing up your iPhone data. The most useful and highly appreciated software for performing this function is Tenorshare iCareFone. It is a proper data manager tool for iOS and it can manage any type of data effectively. You can use it to backup your iPhone data within minutes. Follow the steps below to backup the data on your iPhone using this software.

    Step 1 Launch iCareFone on your system and then connect your iPhone to it with the help of a USB cable.

    Free Download For Win 10/8.1/8/7/XP
    Secure Download
    Free Download For macOS 10.14 and below
    Secure Download
    connect device

    Step 2 Click on "Backup & Restore" available on the top and then select the type of files which you wish to backup and click on "Backup".

    start backing up

    Step 3 Once the backup is completed you will be notified.

    backup completed

    Using this software you can easily backup the data on your iPhone without the requirement of iTunes.

    Part 4: An Alternative Tool To Restore iPhone/iPad

    You can even restore your iPhone/iPad without the need to connect or sync your iPhone with iTunes. The best and highly recommended software for restoring iPhone/iPad data is UltData - iOS. It is iOS tool that you can recover and restore your iPhone data within minutes. It is very easy to use and offers exceptional overall usability. Follow the steps below to restore the backed up files to your iPhone/iPad.

    Step 1 Connect your iPhone to the computer and launch UltData on it and then click on "Recover from iOS device".

    Free Download For Win 10/8.1/8/7/XP
    Secure Download
    Free Download For macOS 10.14 and below
    Secure Download
    connect iphone

    Step 2 On being prompted if the computer can be trusted, click on "Trust".

    trust the computer

    Step 3 If the iPhone/iPad fails to get detected, put it in Recovery Mode by following the steps shown on the screen.

    enter recovery mode

    Step 4 If in case your iPhone gets stuck in the Recovery Mode then simply click on "Exit Recovery Mode".

    exit recovery mode

    Step 5 Select all the types of files and data which you wish to recover and restore and then click on "Start Scan".

    start scan

    Step 6 You can even preview the data before recovering and restoring it.

    preview file

    Step 7 Click on "Recover To Device" to get the files and data on your iPhone/iPad.

    recover to iphone

    This way without the help of iTunes you can easily recover and restore the files and folders using UltData.

    Conclusion

    The "iPhone won't connect to iTunes invalid response" error is a common problem faced by many iPhone and iPad users. There might be many reasons behind this, out of which the most common ones are listed above. One of the best solutions to this problem is updating iTunes to the latest version with the help of Tenorshare TunesCare. If none of the solutions work you can try backing up and restoring your iPhone data without iTunes with the help of Tenorshare iCareFone and Tenorshare UltData. Both of these software are very effective and perform the functions effectively. Go for them!

    Free Download For Win 10/8.1/8/7/XP
    Secure Download
    Free Download For macOS 10.14 and below
    Secure Download
  • Update 2019-07-25 Fix iTunes
    Was this helpful ?
    Yes
    No

    / Posted by Jenefey Aaron to Fix iTunes Follow @Jenefey Aaron

    Join the discussion and share your voice here