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iTunes Store Is Not Working on iPhone? Here's the Fix

March 22, 2017 03:29 pm / Posted by Jenefey Aaron to iTunes Tips
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"My internet is working fine, but when I login in iTunes store, I will receive a warning pop-up window with saying " iTunes store is down!" But my internet is working fine and iTunes have been updated to the latest version. Anyone experiencing the same?"

iTunes stores won't open or stops working? iTunes stores is constantly down or gets crashed on your computer? If you have encountered the similar issue, then you can try to fix the problem on your iPhone/iPad or PC through the methods outlined below.

Part 1: How to Fix iTunes Store Not Working on iPhone

1. Force Restart Your Device

That's all you need to do to force reset your iPhone 7 or iPhone 7 Plus. The method is quite similar to older iPhone models except that you have to hold the Volume Down button this time rather than the Home button.

2. Close And Reopen the iTunes Store

iTunes store not working issue can be solved by close and reopen the iTunes store. Sometimes small glitches can prevent it from connecting to the internet, and when that happens, it won't load at all. Therefore, you can try to close the App Store app and open it again.

To close the iTunes Store, double-click the Home Button on your iPhone to open the App Switcher. You can swipe back and forth to see all the apps that are open on your iPhone. When you find the iTunes Store, use your finger to swipe it off the top of the screen.

After you close the iTunes Store, try reopening it again. If it loads, you've solved the problem. If it doesn't, continue on to next solution.

Part 2: Fix iTunes Store Not Working on Windows/Mac

If iTunes store is down on your computer, you can try the steps below to fix the issue.

On PC:

On Mac:

Part 3: Fix All iTunes Issues with TunesCare

Sometimes, the iTunes store not working might be associated with different kinds of iTunes issues. Hence, to fix iTunes store not working, you can get your iTunes repaired first with a powerful third-party program - TunesCare, which is a professional free iTunes repair tool to repair corrupted iTunes library thus to solve all iTunes problems. Now, follow the step-by-step guide below.

Free Download Tenorshare TunesCare:
Free Download Windows Version
Free Download Mac Version
Secure Download

Additional Tips: How to Get Help from Apple When the iTunes Store Isn't Working

The best place to start for getting software support from Apple is getsupport.apple.com. If your iPhone has been acting strangely or was damaged recently and the iTunes Store is down or not working, there may be something else going on. Your best options are to make an appointment at the Genius Bar at your local Apple Store or use getsupport.apple.com to set up a mail-in repair.

Hope these clues would be helpful to solve iTunes store is not working issue on your iPhone/iPad or on computer. If you have another fix to get iTunes store working again, share with us in the comment section below.

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